Hangover Helpers require a minimum of 48 hours notice for any cleaning service cancellation or changes. We are aware that life happens and sometimes less than 48 hours notice is unavoidable, however, the staff will still need to be reimbursed for their time and also for ordering of the breakfast. In this instance 80% of the booking will still need to be paid. If cancellation occurs earlier than the 48 hours period a full refund will be made. Gift Vouchers will need to be redeemed within 12 months of purchase. Please email us at clean@hangoverhelpers.com.au or call us on 0403 745 200.